Forensic Case Manager
Full Time • Milestone Recovery Center
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Eleos Health – HIPAA-compliant documentation tool
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community. Services include 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults, as well as outpatient services such as medication management, case management, and counseling.
Job Summary
The Forensic Case Manager provides case management and monitoring services for individuals involved in the criminal justice system who experience serious mental illness. This position primarily serves individuals under court supervision who have been adjudicated Incompetent to Proceed (ITP) or Not Guilty by Reason of Insanity (NGRI) in accordance with Florida Statutes and Rules of Criminal Procedure. The Forensic Case Manager supports recovery, community stability, and public safety by coordinating treatment services, monitoring compliance with court requirements, and promoting the individual’s independence and quality of life.
Responsibilities
- Develops service plans in collaboration with individuals served, family members, and treatment providers.
- Coordinates and monitors mental health, social, and court-ordered services.
- Advocates for individuals served and assists with access to community resources.
- Assists medical providers during medication management appointments and monitors treatment effectiveness.
- Supports placement in the least restrictive environment appropriate to the individual’s needs.
- Monitors individuals involved in the criminal justice system who may require competency restoration or commitment services under Chapter 916, Florida Statutes.
- Collaborates with courts, attorneys, correctional facilities, state hospitals, and community providers regarding treatment and compliance with court orders.
- Conducts risk assessments and monitors compliance with conditional release and treatment plans.
- Prepares court-related documentation, including progress and violation reports.
- Provides competency restoration services and forensic mental health support as needed.
Documentation Tool (Eleos Health)
- Reduces time spent on documentation, allowing more focus on client interaction and care
- Transforms brief notes or session conversations into complete, clinically appropriate documentation
- Supports accurate, compliant documentation while allowing staff to review and finalize notes
- Provides helpful insights from sessions to support care planning and continuity
- Accessible on desktop or mobile for flexibility across different work settings
Qualifications
- Bachelor’s degree in Social Work or a related Human Services field from an accredited university or college required.
- Minimum of one year of experience working with adults experiencing mental illness required.
- Must be eligible for enrollment as an Adult Case Manager in Florida.
- Must obtain Certified Behavioral Health Case Manager (CBHCM) certification within six (6) months of hire.
- Must complete FARS certification within one (1) month of hire.
- Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
- Proficiency in Microsoft Office, Outlook and the use of the Internet.
- Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
- Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, families, caregivers, community service providers, supervisory staff and other department professionals.
Position Details
This position is a Full Time Days position.
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com
Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.
Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC’s service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff’s Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital’s adult inpatient psychiatric unit.
MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties.
Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com
(if you already have a resume on Indeed)
Or apply here.
Medical, Dental, & Vision Insurance
Paid Time-Off
Paid Holidays
Life & Disability Insurance
403(b)
Flexible Spending Account
Employee Assistance Program