Security Officer - Outpatient Mental Health
Full Time • MHRC South
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Benefits/Perks
- Medical, Dental, and Vision Insurance
- Life Insurance
- Disability Insurance
- 403b
- PTO
- Paid Holidays
- Flexible Spending Account
- Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary
The Security Officer is responsible for monitoring and ensuring the safety of the facility, individuals served, visitors, and employees of the Comprehensive Services Center (CSC). Assists staff in interventions with potential safety or security issues.
Responsibilities
Interactions with Internal and External Customers:
Interactions with Internal and External Customers:
- Greets all individuals. Assists with questions or concerns and directs them to the appropriate staff.
- Ensures each visitor signs in or registers as needed with the office staff.
Security and Facility Safety Duties:
- Remains in visual/hearing contact with the lobby area at all times unless specifically relieved. Conducts rounds of facility as requested. Ensures safe environment both inside and outside of facility.
- Monitors waiting area for signs of disruptive or potentially disruptive behaviors.
- Assists with situations in both the inpatient and outpatient departments requiring behavior management. Performs both verbal and physical interventions with patients during psychiatric emergencies according to proper standards of Crisis Prevention Intervention.
- Maintains communication with other staff members regarding program functions, unusual events, problem situations, etc.
- Maintains clear emergency access to facility.
- Completes accurate and timely Incident Reports in compliance with Quality Improvement guidelines.
- Assists in conducting fire drills and safety inspections.
- In case of fire or emergency, directs the responding units to the location of the fire or other emergency.
- Assists with inpatient coverage as requested.
Qualifications
- In order to be considered, candidates must have a High School Diploma or equivalent and six months experience working in security, healthcare or mental health setting required.
- This position requires interactions with individuals who may have a mental illness; interactions may take place in an office setting, emergency services, or a locked inpatient unit.
- Must be able to recognize emergencies and life threatening situations and assist in interventions including psychiatric emergencies.
- Must be able to communicate appropriately with internal and external customers, patients, visitors, community service providers, staff, and other department professionals.
Position Details
This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.
Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC’s service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff’s Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital’s adult inpatient psychiatric unit.
MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties.
Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.
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Medical, Dental, & Vision Insurance
Paid Time-Off
Paid Holidays
Life & Disability Insurance
403(b)
Flexible Spending Account
Employee Assistance Program