Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Benefits/Perks

Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403b
PTO
Paid Holidays
Flexible Spending Account
Employee Assistance Program

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The primary objective of the Medical Records Specialist is to maintain health information of individuals served in a manner that ensures compliance with Renaissance Behavioral Health Systems (RBHS) and Mental Health Resource Center (MHRC) privacy and security policies and procedures.

Responsibilities

Preps paper documents for scanning according to guidelines. Performs scanning of paper documents into the electronic health record (EHR)
Monitors and prioritizes work queues to retrieve scanned documents from outpatient programs
Accesses and reviews scanned document for image quality. Refers any illegible scans or other image issues to the appropriate program for re-scanning.
Indexes scanned documents according to established naming conventions using the correct record type, description and effective date. Validates that documents are viewable in the documents list.
Receives requests for disclosure of information. Analyzes and reviews each request for completeness and proper authorization. Notifies supervisor of any issues.
Processes valid requests and subpoenas in accordance with policy and procedure. Maintains two-day turnaround for most requests. Processes telephone and in-person inquiries on a same-day basis.
Retrieves patient discharges from the inpatient units. Organizes paperwork according to assembly procedure. Scans and indexes inpatient documentation.
Reviews inpatient records for completeness of documentation according to internal and external standards. Tracks documentation deficiencies and the completion of these deficiencies
Ensures Continuity of Care requirements are met by requesting and tracking the receipt of records from/to outside entities.
Answers telephone and assists callers by routing calls, taking messages, etc. Files and retrieves medical records as requested.
Maintains knowledge of HIPAA requirements regarding privacy and security of health information. Ensures compliance with confidentiality policies.

Qualifications

In order to be considered, candidates must have a High School diploma or equivalent required.
Experience working in a medical records department or related healthcare environment preferred.
Computer experience required.
Proficient in the operation and use of computers and scanners including various software programs such as Adobe Pro, Word, Excel and email.
Proficiency in the Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.

Position Details
This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.

Mental Health Resource Center (MHRC) is a Florida nonprofit that provides a wide range of behavioral health and social services to the community. Included in MHRC’s service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including psychiatric evaluations, medication management, counseling, psychosocial rehabilitation, state hospital liaison services, forensic services, in-jail services, a co-responder program, a therapeutic family program, and eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven.

Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.

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